Biotech Labz Supply collects and uses personal information to operate the website, process orders, verify researcher access, provide customer support, maintain compliance records and improve website security
We may collect name, email address, phone number, billing information, shipping information, account login information, institutional affiliation, research role, verification information, order history, support communications, IP address, device/browser information and website usage data.
We use information to review researcher access requests, process orders, arrange shipping, provide support, maintain internal compliance records, prevent misuse, detect fraud, comply with applicable laws and communicate service updates.
Verification details are used to assess eligibility for research-only product access. We may retain verification decisions and related records as part of account and compliance administration.
We may share information with payment processors, shipping providers, website hosting providers, compliance service providers, professional advisers, law enforcement or regulatory authorities where required or permitted by law. We do not sell or rent personal information.
We use reasonable administrative, technical and organisational safeguards to protect personal information. No online system is completely secure, and users are responsible for maintaining account confidentiality.
The website may use cookies or similar technologies for site operation, account access, analytics and security. Users can adjust browser settings, but some site functions may not work without necessary cookies.
We retain personal information for as long as reasonably needed for website operation, order records, verification records, legal obligations, dispute resolution and compliance administration.
Contact: For privacy questions, contact: Support@biotechlabzsupply.com
