Terms of Service

Eligibility & Use Effective Date: May 22, 2026

1. Eligibility and access:

By accessing this website or placing an order, you represent that you are at least 21 years of age and are a qualified researcher, authorised representative of a research organisation, or purchasing on behalf of a lawful laboratory research environment. Biotech Labz Supply may require verification before allowing product access or ordering.

2. Research Use Only:

All products sold on this website are intended strictly for laboratory research use only. Products are not for human consumption, animal use, diagnostic use, therapeutic use, food use, drug use, cosmetic use, dietary supplement use, household use, personal use or any unauthorised purpose.

3. Prohibited uses:

You agree not to use, resell, transfer, advertise, administer, recommend or distribute any product for human or animal use, clinical use, treatment, diagnosis, prevention, cure, health, body composition, performance, cosmetic, household or unlawful purposes.

4. Verification and order acceptance:

Biotech Labz Supply reserves the right to request additional verification, approve or reject access, cancel orders, limit quantities, suspend accounts or refuse service where compliance concerns arise.

5. Product information and documents:

Product descriptions, COA documents, SDS documents and other website content are provided for laboratory research documentation only. Batch-specific values may vary and should be reviewed directly from the applicable COA and SDS.

6. Customer support limitations:

Biotech Labz Supply does not provide medical, veterinary, dosing, administration, treatment, diagnosis or product-use advice. Customer support is limited to order support, document availability and account enquiries.

7. Shipping and import responsibility:

Customers are responsible for ensuring that purchase, possession, importation and laboratory use are permitted in their jurisdiction. Biotech Labz Supply may refuse or cancel orders based on shipping, import or compliance concerns.

8. Returns and refunds:

Returns and refunds are governed by the Refund & Return Policy. Due to the nature of research-use materials, sales may be final except where a product is defective, incorrect or otherwise approved for return in writing.

9. Limitation of liability:

Products are provided for laboratory research purposes only. To the fullest extent permitted by law, Biotech Labz Supply is not responsible for misuse, unauthorised use, improper storage, improper handling, import issues, regulatory non-compliance or use outside approved laboratory research settings.

10. Changes to these terms:

Biotech Labz Supply may update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

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